Frequently Asked Questions(FAQs)
Absolutely! That's the beauty of Protonn—you have the freedom to build your entire business online, right within one seamless platform. The best part is that you don't need any experience with web design in order to get up and running. Protonn is designed to facilitate building, marketing, and connecting to clients in a more structured manner, so our platform comes pre-loaded with tools that simplify the entire process from beginning to the end.
We understand that setting up a business and a new website can be overwhelming! Our team is here to work with during each step of the process by helping you build a Protonn profile that can give you the tools necessary to run your business on a personalized platform without having to build a website from scratch. Check out our guide to getting startedhere. You can always find more tips and best practices onThe Atomic Blog! Protonn has a team of experts who are dedicated to providing services in marketing, web design and content creation. So if you're looking for assistance in any of these areas, we're happy to connect you with anexpert for extra support.We also have aresources section that can point you in the right direction when you're ready to market and look forward to bring on new clients.
Just search for ‘Protonn’ on the App Store (don’t forget the extra ‘n’) and we should pop right up for installation! Or you can just clickhereand it will take you straight to our App Store page.
For now, Protonn is only available on iOS and is compatible with iPhone 7 and later.
The Android & Web versions of Protonn are coming soon… hold tight! Add your name to ourwait listand we’ll notify you when they’re ready.
As an independent professional, you can build out your content in any language you want. Protonn is currently available only in English,but we are adding additional languages very soon.
You will need a Google account to sign up on Protonn and create a profile page. Once you sign-in with your Google account, there is a 5 step process to create a profile page. We are adding support for other sign in options soon. If you have a specific need, let us know by emailing us at firstname.lastname@example.org. It’s a quick 5-step process to create a profile page:1. Share basic info about what you do
- Upload a photo of yourself.
- Fill in your name, phone number, profession and write a short bio about yourself, highlighting what you can offer to prospective clients.
- Claim your very own customized URL that you can share with your clients once your profile is ready.2. Record a video, no more than 2 minutes long, to introduce yourself and to talk about the services you offer. Feel free to skip this step if you’re not ready to hit record right away!3. Setup your services: Attract clients by adding one-click bookable services to your profile. We recommend that you create one free consultation service so clients can have a discovery session with you.4. Set weekly availability: Select the days and times during which you’re available to meet with clients. Your Google calendar will automatically sync with your Protonn calendar so that clients can’t book during any existing meetings you have scheduled. We are adding support for other calendars very soon. If you have a specific need, let us know by email@example.com..5. Enter payment details: Fill out your bank details so you can start getting paid. You can also link your Venmo, Zelle, or PayPal to collect payments directly from clients. You can skip this step if you’d like to fill in your details later.And there you have it! Your Protonn Profile is ready to share with the world!
Absolutely! You can find a quick one minute demo of Protonnhere.It will cover everything from building out your profile and customizing your website, to integrating with the business tools you already use and love. We recommend that yousign up for a free accountso you can follow along with the demo and start building your profile right away. Creating a Protonn Profile page is simple and quick. It can be completed in under 5 minutes and we walk you through the process with easy steps.
In case you need more help, we also offer a free Protonn account setup service, just book time with us onhttps://www.protonn.com/teamprotonn.
Features and functionality
We believe that video marketing is going to take over business communications completely, so why not start with it right now? We have built a video-first platform which helps you to interact with your clients in a more personalized manner. We help you showcase everything, whether it’s video, audio, images, PDFs, or presentations.You can also use our proprietary tool “Magic Mode” to add dynamic lesson types like assignments and PDFs to your video. Magic Mode helps you present using video while also showcasing media content on the same screen. Having access to a variety of media and lesson types allows you to create an interactive and engaging experience for your clients
You can upload videos you’ve already recorded! One thing to note: Protonn only hosts videos that are under 2 minutes. You will need to trim videos over 2 minutes if you want to use them with Protonn.
Research shows that shorter videos are more engaging. Also, people on the internet have the attention span of a goldfish--that’s about 8 seconds, give or take. With short and sweet videos that are up to two minutes long, we feel you’ll have plenty of time to truly captivate your clients!If you have a need to shoot longer videos, let us know firstname.lastname@example.org. We really value your feedback. Not to worry! Nerves typically fade with experience, so don't let that stop you from getting started. We'll give you tips for working in front of a camera to help you get comfortable more quickly.We do recommend that you start with a short introduction video to allow your clients to get familiar with you. After that, you can use text, screen recordings, PDFs, or anything else to build more video content.Also, with the latest update of the Protonn App, you can now shoot videos in “Magic Mode'' without switching on your camera. This feature adds an extra zing to boring presentations and sharing of documents. The size of generated videos from the Protonn video creation tool matches the size of your iPhone device screen. These videos are formatted in portrait mode. We will be offering a landscape option soon.Here are the details of the video dimensions and resolutions based on your device:
• iPhone 7 & 8: 750 × 1334
• iPhone 11 Pro Max, Xs, Max: 1242 x 2688
• iPhone 12: 1080 x 2340
• iPhone 12 Pro Max: 1284 x 2778
Your videos can be published to your Protonn page. In addition, you can share your videos to Instagram, Facebook,Whatsapp, and through email. You can also download videos created on Protonn and share them on the platforms of your choice, including Twitter, LinkedIn, and many more!
Magic Mode is a unique and special feature within Protonn’s video tool that enables you to give your videos an engaging edge. With Magic Mode you will be able to interact with PDFs, graphs, and images, as you film yourself either in Picture-in-Picture (PiP) mode or split screen. You can also zoom in and out of the content to really drive home your points. Give it a try, we think you’ll find it useful!
Closed captioning is an important accessibility feature that truly elevates your videos. With Protonn’s latest update, you can add closed captions with one tap! Our revolutionary tech transcribes all audio and places it at the right moment for hassle free closed captioning. If you want to make any edits, you can click on the text to seamlessly make changes.PS: Protonn’s closed captioning works best when background noise is minimal, so find yourself a quiet corner to make stunning videos!
With Protonn’s latest app update, you can now record up to 10 clips that can be strung together as a single video. You can now also trim individual clips through a simple dragging mechanism to get rid of unwanted footage.
Yes, independent professionals have complete ownership over the content they build on our platform. Protonn does not claim any intellectual property rights over your materials, so anything you build and publish on our platform is 100% yours.
Right now, you can only link to Google. We plan to expand to Outlook and Apple Calendar shortly. If you have any other calendars you’d like us to connect to, email us email@example.com.
When you sign up for Protonn using your Google account, we ask for permission to view and add events to your Google calendar. That’s all it takes!
- Free consultation: Allow your prospective clients to get to know you better by meeting you on a video call so you can discuss how you can work together.- One-on-One session: Charge by the hour for sessions with your client where you work with them on any service that you offer! You can also modify the duration of the meetings to suit your business model and service offering.- Package: Develop a custom service offering that allows you to offer multiple services bundled together. You can also choose to leverage Protonn’s on-request pricing model here!
Packages are highly customisable and can be tailored to your client’s needs. So it is recommended to schedule a discovery session with a client before they book a payable package with you.
Just head to your dashboard in the Protonn app, click on "Send client invoice" and choose the client you want to send an invoice to. You can also set the price of your services and the due date by which payment must be made.
You can create a profile from anywhere in the world. Collecting Payments is available in India and USA. We are launching in many more countries soon.If you are operating in a different country, let us know firstname.lastname@example.org we will try our best to launch soon in your country! With Protonn, you’ll never chase clients for payments again. Get paid faster for your services with easy and secure payment options such as:USA: Credit Card, Debit Card, Bank Transfer, Apple Pay and Google Pay. Invoices are also generated automatically.India: Credit Card, Debit Card, Netbanking, UPI, EMIs (Credit Card), Payment Wallets, NEFT, RTGS, IMPS USA: We use Plaid, which covers over 95% of all banks in the United States of America. If your bank is not supported on Plaid, you can also directly add your account number and routing number on the app.India: All banks are supported in India. All you need is your account number and IFSC code to get set up with one tap! It typically takes 2-3 days from the date of service for your money to be credited to your bank account, with some exceptions taking a maximum of 7 business days. If you are still facing issues after 7 business days , please reach out to us email@example.com.. No, we do not charge any transaction fees nor do we take commission from your transactions.USA: In order to facilitate payments between you and your clients , the payment service providers charge 2.90% + $0.30(extra 1% for international cards and additional 1% if currency conversion is required) for every card transaction and 0.80% (capped at $5.00) for every bank transfer. There is no charge when your clients pay you directly via Venmo, Zelle or Paypal Wallet.India: There is a flat 2% platform fee levied by our payment service provider on all payment methods (except American Express, Diners Club, Credit Card EMIs and Corporate Cards which are charged at 3%).